In order to provide the Services, Ikraft needs to collect the personal data of its users (hereinafter “Users”).

The purpose of this privacy policy implemented by Ikraft is to provide Users with summary and global information on the processing of personal data carried out by Ikraft.

Ikraft gives special importance to respecting the privacy of Users and the confidentiality of their personal data, and is therefore committed to processing the data in compliance with the applicable laws and regulations, in particular Organic Law of Spain 15/1999, of 13 of December, on Protection of Personal Data and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and to the free circulation of these data and which repeals Directive 95/46/EC (General Data Protection Regulation) ("D.O.U.E.L." May 4), which will be applicable from May 25, 2018. (in hereinafter, the “GDPR”).


Personal data: personal data is considered to be any information concerning an identified natural person or who can be identified, either directly or indirectly, by means of an identification number or through one or more specific elements.

Processing of personal data: processing of personal data is considered to be any operation or set of operations carried out with said data, whatever the method used, and in particular the collection, registration, organization, conservation, adaptation or modification, retrieval, consultation, use, communication by transmission, dissemination or any other form of making available, collation or interconnection, as well as its blocking, erasure or destruction.

Cookie: a cookie is information that is placed on an Internet user's hard drive by the server of the website they visit. It contains various data: the name of the server that deposited it, an identifier that takes the form of a unique number, and occasionally an expiration date. Sometimes this data is stored on the computer in a simple text file that a server accesses to read and save information.

Responsible for the treatment – ​​RPD

The person responsible for processing the personal data referred to in this document is the company Bios Worldwide S.L., domiciled in Rda. Europa 74, Nave 34. Vilanova i La Geltrú 08800. Barcelona (Spain)

Data collected

Ikraft collects Users' data in order to make available to them the services for which they have subscribed to the platform.

The mandatory or optional nature of the data provided (in order to complete the User's registration and provide Ikraft services) is indicated with an asterisk at the time of collection.

On the other hand, certain data is collected automatically as a result of the User's actions on the website (see the paragraph relating to cookies).


The personal data collected by Ikraft by virtue of the provision of services are necessary for the execution of contracts concluded with the User, or to allow Ikraft to act in favor of its legitimate interests, respecting the rights of the User.

Certain data may also be processed after obtaining the User's consent.

Ikraft processes the data for the following purposes:

  • Commercial and accounting management of the contract
  • Management of activation and commercial promotion
  • Detection of malicious behavior (fraud, phishing, spam, etc.)
  • Improving site user navigation

Data recipients

The personal data collected is intended for the commercial and accounting departments of Ikraft. They may be transmitted to Ikraft subsidiaries, or to subcontracted companies that Ikraft may use in the context of the provision of its services.

In this context, personal data will not be transmitted to a country that is not a member of the European Union. Ikraft implements guarantees that ensure the protection and security of said data, in accordance with regulations.

Ikraft does not transfer or rent personal data to third parties for marketing purposes without the express consent of Ikraft Users.

In addition to these cases, the disclosure of personal data to third parties can only occur in the following cases:

  • With your authorization
  • At the request of the competent authorities, by judicial request or in accordance with a judicial procedure.

Data retention period

In order to comply with its legal obligations or to have the necessary elements to enforce its rights, Ikraft may archive the data in accordance with the conditions provided by the regulations.

Consequently, the personal data collected by Ikraft relating to the identity and contact information of its Users is archived for a maximum period of five years after the termination of the contractual relationship with the client Users, or from its collection by the responsible for the treatment or the last contact of the potential User in the case of data relating to the latter.

The cessation of the contractual relationship is understood as the express termination of the contract by the User or the non-use of Ikraft services for a period of five years.

User Rights

In accordance with the regulations, the User enjoys the right of access and rectification of their personal data, which allows them to order the rectification, completion, updating or deletion of inaccurate, incomplete, erroneous, obsolete data or whose collection, use, communication or conservation is prohibited.

The User also has the right to request that the processing be limited and to oppose the processing of their personal data for legitimate reasons. The User can also give instructions on the destination of their personal data in the event of death.

When applicable, the User may request the portability of their data or, when the processing has consent as a legal basis, withdraw their consent at any time.

The User can exercise their rights by sending an email message to the address or by postal mail to the following address:

Bios Worldwide, S.L.

Rev. Europa 74, Nave 34. Vilanova i La Geltrú

08800. Barcelona (Spain)

These requests are processed within a maximum period of 30 days.

The User may modify their personal data at any time by contacting the customer service department at

The user may unsubscribe from the Ikraft newsletter or marketing emails using the unsubscribe links that appear in each of said emails.

The User will be able to access detailed information on the use of their personal data, in particular regarding the purpose of the processing, the legal bases that allow Ikraft to process the data, the retention periods, the recipients and, if applicable, , the transmission of the same to a member country of the European Union, as well as the guarantees applied. To do this, the User may send their request by email to the address


The Ikraft website uses cookies that aim to facilitate navigation on the website, execute the service provided by Ikraft, measure the website's audience or even allow its pages to be shared.

Types of cookies used

Cookies necessary for navigation on the website

These cookies are necessary for the operation of the Ikraft website, which allow the use of its main functions.

Without these cookies, Users cannot use the website normally.

Functional cookies

These cookies allow you to personalize the User experience.

Analytical cookies

These cookies allow us to understand the use and performance of the website, as well as improve its operation through the analysis of visits to information pages, individually tracking opening rates, click rates and bounce rates.

Share Button Cookies

These social cookies allow users to share pages and content on third-party social networks using social sharing buttons.

Cookie management

Users can accept or reject cookies from the website, or reject them permanently through their browser settings.

If the User decides to reject all cookies, access to certain pages of the website will be reduced.

Depending on the browser used by Users, you must follow the following steps to delete cookies:

In Edge

  1. Click the “Tools” button and then “Internet Options.”
  2. From the “General” tab, access “Browsing History” and click “Settings”.
  3. Click the “Show Files” button.
  4. Select the cookies you want to reject and click “Delete”.

In Firefox

  1. Click the “Tools” icon in the browser and select the “Options” menu.
  2. In the window that appears, select “Privacy” and click “View cookies”.
  3. Select the cookies you want to reject and click “Delete”.

In Safari

  1. Click the “Edit” icon and select the “Preferences” menu.
  2. Click on “Security” and then “View cookies”.
  3. Select the cookies you want to reject and click “Delete”.

In Google Chrome

  1. Click the “Tools” icon, select the “Options” menu, and then click the “Advanced” tab and enter the “Privacy” section.
  2. Click the “Show Cookies” button.
  3. Select the cookies you want to reject and click “Delete”.

Cookie Duration

Cookies are kept on the user's terminal for a maximum period of 13 months from the date the user gave consent. After that period, consent is reobtained.


Ikraft has taken all necessary precautions to protect your personal data and, in particular, to prevent it from being modified or damaged or from being accessed by unauthorized third parties.

Among the measures taken, we can mention the following:

  • Multilevel firewall
  • Proven antivirus and intrusion detection
  • Encrypted data transmission using SSL/https/VPN technology
  • PCI DSS certified data centers.

Furthermore, in order to have access to the processing, the recipient departments of Ikraft must request the authentication of the persons accessing the data through an individual access code and password that must be sufficiently secure and renewed periodically.

Data transferred via unsecured communication channels are subject to technical measures that aim to make this data incomprehensible to any unauthorized person.

If you have any questions about the security of the Ikraft website, please write to us at

Modification of the Privacy Policy

Ikraft reserves the right to update this Privacy Policy in order to comply with changes in applicable laws and regulations.

Changes will be notified through our website or by email, to the extent possible, at least 30 days before they come into effect.


If you have any questions regarding Ikraft's Privacy Policy, you can write to us at the email address or by postal mail at the following address:

Bios Wordwide S.L.

Rev. Europa 74, Nave 34. Vilanova i La Geltrú

08800. Barcelona (Spain)